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Sheet 9
Sheet 10
You onboard a client and he seems very excited and happy to start. After the first coaching call he starts ghosting us and he never responds to any messages for the next 3 months. He then says he needs a call with you immediatly in which he asks you to extend his mentorship for free for 3 months since he hasn’t even used the service yet. What’s your response?
Create a google doc with a system to Track Customer Happiness, Progress and Success for the Creator Mentorship. Other than google docs, what software is the best to track this data and why?
In order for you to conduct onboarding calls smoothly, what information do you need from the sales team and why?
What measures should we implement to increase referrals from existing clients and why?
Is it better to have clients that are happy with the service but don’t get results or the other way around? Explain in as much detail as possible.
Provide Feedback on the following calls recordings, be brutally honest.
During an onboarding call with a client he tells you that the Closer has told him that we will edit all of his videos for him as a service for the duration of the 12 months mentorship. What’s your response?
Identify one competitor of the Creator Mentorship program and suggest one unique aspect of their offering.
My own Bonus page
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Sheet 9
Sheet 10
You onboard a client and he seems very excited and happy to start. After the first coaching call he starts ghosting us and he never responds to any messages for the next 3 months. He then says he needs to have his mentorship extended for free for 3 months. What’s your response?
Create a google doc with a system to Track Customer Happiness, Progress and Success for the Creator Mentorship. Other than google docs, what software is the best to track this data and why?
In order for you to conduct onboarding calls smoothly, what information do you need from the sales team and why?
What measures should we implement to increase referrals from existing clients and why?
Is it better to have clients that are happy with the service but don’t get results or the other way around? Explain in as much detail as possible.
Provide Feedback on the following calls recordings, be brutally honest.
During an onboarding call with a client he tells you that the Closer has told him that we will edit all of his videos for him as a service for the duration of the 12 months mentorship. What’s your response?
Identify one competitor of the Creator Mentorship program and suggest one unique aspect of their offering.
My own Bonus page